App has stopped working.

BillyBob's Avatar

BillyBob

03 Sep, 2010 01:29 PM via web

the app appears to have stopped working.

Red fail whales galore!!!

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  1. 32 Posted by Daniel Cordero on 06 Sep, 2010 03:22 AM

    Daniel Cordero's Avatar

    I'm on the same situation but in Arch Linux. App still not working anymore and a red whale on every column. I don't like TweetDeck please update :(

  2. 33 Posted by Kelly on 06 Sep, 2010 11:30 AM

    Kelly's Avatar

    Same thing happened to me! THe red whales are on every page except for mentions! Please update on how to solve this! I'm too used to using Destory Twitter!

  3. 34 Posted by Lisa on 06 Sep, 2010 04:47 PM

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    I fixed it myself I uninstalled DT first then it was the dtpref file I had to disable UAC in Vista to delete the whole folder in AppData\Roaming and use CCleaner to remove any remaining registry junk I reinstalled and presto it created a new dtpref file as the other one was junk for whatever reason so basically it reauthenticated my twitter account info.

    I went specifically to my computer
    \C:\Users\whatever your account is\AppData\Roaming and the folder is named com.destroytoday.destroytwitter I deleted that
    if you have trouble with the path just copy it to notepad and replace where it says whatever your account is to your user account name then copy and paste it into the addressbar when your in C dive it should work then delete it and use CCleaner to clear the registry reboot reinstall
    if you run Vista you will need to turn off UAC to delete the folder type in your search feature User Account and pick User Accounts then Turn User Accounts on or off turn off reboot.
    Lisa

  4. 35 Posted by Lisa on 06 Sep, 2010 04:53 PM

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    When you copy the path remove the \ slash in front of C sorry I didnt notice it before posting

  5. Support Staff 36 Posted by Jonnie Hallman on 06 Sep, 2010 06:24 PM

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    If anyone else experiences the issue that Lisa had, can you please send me your .dtpref file prior to deleting it? My email is ***@destroytoday.com

  6. Support Staff 37 Posted by Jonnie Hallman on 07 Sep, 2010 07:49 AM

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    I apologize if this is a dumb question, but are you guys still using 1.7 by
    chance...?

  7. 38 Posted by Gjergji Kokushta on 07 Sep, 2010 08:20 AM

    Gjergji Kokushta's Avatar

    ________________________________
    Gjergji Kokushta

    Mob.: 0686023293
    Skype: kokushta
    Email: ***@yahoo.com

    ________________________________
    From: Lisa <***@tenderapp.com>
    To: "***@yahoo.com" <***@yahoo.com>
    Sent: Sun, September 5, 2010 4:14:17 AM
    Subject: Re: App has stopped working. [Problems]

  8. 39 Posted by Jamie on 07 Sep, 2010 12:36 PM

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    Thanks Lisa! You suggestion worked perfectly for me. Much appreciated!

  9. 40 Posted by Daniel Cordero on 07 Sep, 2010 05:41 PM

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    Already did what Lisa said and no luck T_T

  10. 41 Posted by Lisa on 07 Sep, 2010 06:29 PM

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    @ Daniel Cordero if you only delete the dtpref file it will recreate once you open DT back up again even if you reinstall you have to delete the whole folder and clean the registry with CCleaner I tried many things before I did it this way also I had special characters in my twitter password which I changed to alpha numeric prior to logging in to DT.

  11. 42 Posted by Daniel Cordero on 07 Sep, 2010 11:04 PM

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    @Lisa I used CCleaner too that time, as you said on your post. Didn't work T_T

  12. 43 Posted by Nuno R. on 09 Sep, 2010 04:36 PM

    Nuno R.'s Avatar

    @Jonnie this also happened to me after revoking destroytwitter access on twitter settings.

    Even after a new oauth flow after logging in destroytwitter again and getting a new token it still gets fail whale. Deleting .dtpref didn't solved the problem either.
    The solution was to delete the database file and restart the application.

    I can replicate this problem every time following the previous steps.
    It seems that DT is always using the same token received at first account auth, i.e. not noticing that the token is no longer valid.

    My setup:
    - Windows 7 - DT 2.1.1 - AIR 2.0.3

    Hope it helps.

  13. 44 Posted by strelkin on 10 Sep, 2010 09:37 PM

    strelkin's Avatar

    SUPPORT: My 2nd account again saw "red whale" .. and understand why this is happening: * when I Disabled Access Connections DT (in my account on web) and tried to connect via DT client, then again those "red whales" 8-(. While your account re-approved DT client.
    wazzup?!!!
    This is a bug DT? or what should be done correctly?

  14. Support Staff 45 Posted by Jonnie Hallman on 16 Sep, 2010 12:22 AM

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    @nuno - Delete the database.db file and restart. I'm working on a more
    pleasant solution.

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